Service
National repair service
Service is also a SafanDarley core activity. We support our customers with a complete package of after-sales services. Obviously a fast-response repair service comes first, as well as an expert helpdesk for remedying simple problems remotely.
The SafanDarley helpdesk can be reached on business days between 8.30 a.m. and 5.00 p.m. by phoning +1 (262) 259 0370 (location Waukesha, service) or +1 (262) 259 0371 (location Waukesha, parts). You can also send your support questions to us.helpdesk@safandarley.com.
SafanDarley helpdesk:
(Service)
+1 (262) 259 0370
(Parts)
+1 (262) 259 0371
Parts
Questions about service parts can be sent to us.parts@safandarley.com.
Regular inspection and preventive maintenance
SafanDarley offers various options for regular inspection and preventive maintenance. The SafanDarley Service Plan ensures optimum operating reliability through, among other things, annual inspection of machines, recalibration to the original specifications and preventive maintenance: the smartest and cheapest way of preventing unplanned downtime.
Interactive production optimisation
In the future, interactive web-based communications will become increasingly important in providing direct services and the automatic optimisation of machine performance. With our ‘digital support’ we will always be close at hand.
Customized advice
Our expertise is available at all times to provide customized advice. In countries where we do not have our own office and service organization, excellently trained local partners ensure professional support and breakdown service.
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